Privacy Policy

This Privacy Policy outlines how SHHC uses and protects any information you provide when using our websites, shhc.com.au and hire.shhc.com.au.

Our Commitment to Your Privacy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using these websites, you can be assured that it will only be used in accordance with this Privacy Policy.

We may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

Information We Collect

We may collect the following information:

• Name and job title
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

How We Use the Information We Gather

We require this information to understand your needs and provide you with better service, particularly for the following reasons:

• Internal Record Keeping: We use the information to maintain accurate records of our interactions with you.
• Improving Our Services: The information helps us to enhance our products and services.
• Promotional Communication: We may periodically send promotional emails about new products, special offers, or other information we believe may be of interest to you, using the email address you have provided.
• Market Research: From time to time, we may contact you for market research purposes. We may reach out to you via email, phone, fax, or mail and use the information to customize our websites according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

• Traffic Log Cookies: We use traffic log cookies to identify which pages are being used. This helps us analyze webpage traffic data and improve our website by tailoring it to customer needs. We use this information for statistical analysis purposes, and the data is removed from the system afterward.
• Overall Benefit of Cookies: Cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
• Managing Cookies: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to Other Websites

Our websites may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and review the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box to click if you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you inform us that you wish this to happen.

If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.